General Assistant

Role Overview

We are looking for General Assistants to join our catering team at London Gatwick. This is a fast-paced role, ideal for someone who enjoys working in busy and changing environments. You will work across Dishwash, Production, and Pick & Pack as required.

Reports to: Department Manager
Pay rate: £12.81 per hour
Shift pattern: 4 days on, 2 days off (rolling roster)

Hours: 06:00 - 14:30 or 14:30 - 23:00

• Free meals
• On-site parking
• Full training and uniform provided

You will play a key role as General Assistant in ensuring catering supplies and goods are prepared and delivered on time to meet customer needs at Gatwick.

General Duties

• Manage stock rotation to maintain product quality and shelf life
• Monitor, record, and report food waste
• Identify, record, and report any breakages (e.g. china or glass)
• Support the team to ensure production targets are met

Dishwash

• Safely dispose of waste using the appropriate equipment
• Load and operate catering wash equipment in line with training
• Monitor machines to ensure they are running at the correct temperature
• Inspect cleaned items to ensure they meet cleanliness and safety standards

Production

• Prepare airline products in line with required specifications and standards
• Organise and supply products to the relevant departments efficiently
• Pack carts and production trolleys to the correct standard, based on passenger numbers

Pick & Pack

• Inspect products to ensure they meet quality standards before packing
• Pack carts accurately in line with required standards and passenger numbers
• Complete final search and screening checks in line with procedures

• Previous catering experience of at least one year is desirable
• Strong communication skills with a team-focused and customer-first approach
• Good basic literacy skills, both written and spoken

Please note:

Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide or be willing to obtain the following:

• Apply for a Criminal Record Check (Paid for by us!)
• Have a full 5-year checkable history (Obtained for you by us!)
• Have an in date and valid Photo  (Passport, Driving Licence,  etc)
• Provide a full 5-year address history
• Attend an Aviation Security Course (Paid for by us!)