Food & Beverage Assistant

Overview

FOOD & BEVERAGE ASSISTANT

Alexander House Hotel & Utopia Spa, East Street, Turners Hill, East Grinstead, Turners Hill, East Grinstead, West Sussex, RH10 4QD

The Place:
Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London. 5 Red Star, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests. 2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.

Please see our website for a full list of facilities.

The Role Working in our Reflections Restaurant (2 Rosette) or our AG’s Restaurant (3 Rosettes) with responsibility for the service of food and beverage to residents, spa guests and local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends. We also operate a range of beautiful private dining rooms for functions, weddings, celebrations, conferences and other events.

• Preparing the restaurant for service
• Meeting and greeting guests
• Taking guest orders
• Serving food and beverage including alcoholic beverages
• Completing satisfaction checks
• Resolving any service issues
• Presenting bills to guests and taking payment
• Resetting the restaurant at the end of the shift ready for the next service
• Ensuring work area is clean and tidy before departing

• 5 days 37.5 hrs per week, flexible shifts covering breakfast/lunch/dinner service, including weekends
• Smart appearance, excellent communication skills with a passion for guest service
• Experience with in a quality food service hotel/restaurant required

• 4 weeks holiday rising to 5 weeks with service
• 8 Bank holidays
• Free car parking
• Employee uniform

In addition you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels;
Discounted hair treatments at our two Utopia Spas;
Discount off all food & beverage at all hotels;
Discount of individual treatments booked in our two Utopia Spas;
Discount on retail products in our two Utopia Spas;
Refer a friend staff recruitment scheme. In addition you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including: your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday.