Engineering Authority

Location

Location: Crawley +
* Hybrid Working

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Mon to Fri + on call required

Security Clearance: This position requires the person to hold or to be eligible to undergo UK Security Clearance (SC) clearance.

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month.

You should work with your line manager to understand what their expectations are for you, your specific role and your team.

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with Vodafone Three, that future’s being built – today. We’re creating more than the UK’s best network.

We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building.

From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country.

Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions.

We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

As the Engineering Authority/ Senior Network Engineer you will be responsible for the production and delivery of data solutions to support the customers business requirements. You will produce / design for all data solutions including LAN/WLAN using a wide range of products from data vendors including Cisco/Extreme and help deploy WAN services including MPLS/ SD WAN. As part of the role you will responsible for solution implementation, where necessary managing 3rd party suppliers and the production of handover documentation for support and be on a fault support rota to assist with 3rd line issues.

In addition you will:

• Liaise with Order Assurance , Project Managers/Co-ordinators and Change Management colleagues on a daily basis for the successful delivery of customer services including Project and Provide work on data platforms
• Achieve agreed performance levels in line with business targets, customer requirements and functional SLA’s
• Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA’s are not breached
• Provide quality assurance for 3rd party installations and upgrades
• Ensure site documentation is available and updated regularly.

• Certification or experience in Industry recognised vendors such as. Cisco/Extreme CCNP,…