Project Manager, Operations Manager, Program ​/ Project Manager

Overview

Location: West Sussex

Salary: £45,000 - £60,000 per annum (DOE)

Hours: Monday - Friday, 7:30am - 4:30pm

Benefits: Company Bonus scheme, Team-focused culture, professional growth opportunities.

Are you a proactive and technically adept professional ready to make an impact in a growing organisation? Our client is seeking a Project Manager to oversee the delivery of premium, bespoke projects while providing technical expertise and exceptional customer service.

This role is central to managing complex projects, collaborating with clients and internal teams, and ensuring products meet the highest quality standards. The position offers the opportunity to be at the forefront of innovative projects in prime locations across London, including high-end residential homes, luxury hotels, and more.

• Manage technical assistance and consultation services, ensuring seamless customer support
• Liaise with customers post-sale to refine project details and ensure clarity
• Place production orders and coordinate with factories for bespoke solutions
• Investigate quality and installation issues, providing timely resolutions
• Deliver product training to clients and internal staff, both on-site and in-house
• Develop technical guides and resources for installation and product use
• Foster relationships with architects, contractors, and designers to ensure project success
• Maintain accurate project documentation and data within the CRM system

• Strong understanding of construction practices / joinery or similar is highly desirable.
• Strong Project Management skills, who is Technically minded
• Experience with AutoCAD LT or similar software, and an ability to create precise 2D technical drawings is desirable.
• Excellent communication skills, with the ability to liaise confidently with diverse stakeholders
• A solutions-driven mindset with a passion for delivering exceptional service
• Highly organised, self-motivated, and capable of thriving in a collaborative team environment

Whether you're transitioning from architecture, construction, or a related technical field, this role is ideal for someone who is enthusiastic, detail-oriented, and eager to grow within a dynamic environment.

Join a company where your voice matters, your ideas are valued, and your expertise will directly influence the success of bespoke projects that set industry standards.