Service Engineer

Salary

Up to £32,000 + Bonus + Excellent Benefits

We are Fusion Utilities Hire, a part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits on tap – including:

• Annual leave (increasing with length of service)
• A generous pension scheme (matched up to 9%)
• Potential to earn bonuses
• Enhanced maternity/adoption leave
• Access to a great range of online and high street discounts
• Free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Service Engineer based in Gatwick you’ll be responsible for:

• Servicing the company’s hire fleet and coordinating with the hire team to ensure equipment is ready ahead of customer demand.
• Servicing customer‑owned equipment and attending onsite breakdowns to provide timely technical support.
• Inspecting returned equipment for damage, triaging customer‑caused issues and liaising with the office to process damage reports.
• Supporting customers with repairs either onsite or over the phone while maintaining full compliance with health and safety requirements.

This is a full‑time, permanent role, working 40 hours per week Monday to Friday between 8.00 am – 5.00 pm.

• Strong mechanical aptitude with skills or qualifications in mechanics, electronics or hydraulics; candidates with engineering or automotive‑mechanic backgrounds are well suited.
• Hire industry experience is desirable, along with the flexibility to support work on the hire fleet and occasionally travel to other branches if required.
• Full driving licence essential for attending breakdowns; a forklift licence is an advantage.
• Positive, customer‑focused attitude with strong communication skills to deliver clear technical support both face to face and over the phone.

We look forward to receiving your application!