Automation Specialist

Automation Specialist

People’s Partnership is a not‑for‑profit organisation committed to making the future‑saving experience simple for our members. We champion fairness and simplicity, not profit‑chasing. We’re a diverse employer with a flexible, hybrid working approach, ensuring everyone can come to work and be their best self.

In this role, you will lead the delivery of robotic process automation (RPA) solutions across operations, owning requirement gathering and user story creation. You’ll work closely with stakeholders to identify inefficiencies in manual processes and design automation that meets business and regulatory standards. Staying informed on changes within the change portfolio, operational processes, and regulatory landscape will be key to ensuring automation requirements remain aligned throughout the delivery lifecycle.

You’ll also act as a trusted advisor to the business, collaborating with project teams, continuous improvement, and operational functions to implement effective automation solutions, while ensuring robust controls and documentation are in place.

• Develop tactical automation solutions and create relevant supplementary documentation.
• Provide subject matter analysis to the business.
• Lead automations, including being the point of contact to approve change requests.
• Highlight dependencies and duplications recognised across deliverables.
• Maintain a high level of knowledge in your respective specialism.
• Take ownership of process changes within project and BAU, ensuring a clear end‑to‑end understanding of all core processes that impact your subject matter area.
• Document and advise all business requirements for automation.
• Adhere to Company Risk Management policy and procedures, including reporting of incidents or breaches.

• Excellent understanding of low‑code automation solutions.
• Proven experience in providing and signing off business requirements.
• Proven experience in identifying automation opportunities to supplement or replace manual processes.
• Proven experience in design, developing, testing and deploying automation applications.
• Excellent understanding of Microsoft Power Platform, in particular Power Automate and Power Automate Desktop.
• Ability to use Microsoft Office including Visio and Outlook.

• Generous pension contributions with an employer contribution of up to 14%
• Real living wage
• Income protection, critical illness cover & death in service insurance
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities and study support
• Travel season ticket loans
• Grab & Go Deli Café
• Volunteering days and charity payroll giving
• Onsite gym
• Ride‑to‑Work scheme
• Social clubs and events

People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.

Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award‑winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant.

Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.

£40,000.00 - £55,000.00