Clinical Supervisor

Overview

999 Nurse / Paramedic – Emergency Operations Centre Band 6 NHS Agenda for Change £38,682-£46,580 per annum

Location: Medway (East) & Crawley (West)
• Permanent – Part-time & Full-time positions available

South East Coast Ambulance Service NHS Foundation Trust

“Step up your clinical skills– join our Emergency Operations Centre Clinical team and shape urgent and emergency care from the first call.”

We’re looking for experienced and compassionate clinicians to join our Clinical team in the Emergency Operations Centre (EOC). This is an exciting opportunity to work at the heart of our “virtual care” model — providing remote clinical assessment, triage and advice to ensure patients get the right care at the right time.

This post offers a development pathway for experienced and confident Band 5 Nurses ready to progress to Band 6, with full training and ongoing support, as well as established band 6 paramedics & nurses.

Assessment process: If you are shortlisted, you will be invited to attend an online clinical assessment on Wednesday 25 February. If successful you will then be invited to interview. Please note interviews will be held at Medway Make Ready Centre on Wednesday 4 March 2026.

Main duties of the job

• Provide remote clinical assessments, onwards referrals or home management advice using clinical decision support software and other IT systems for patients presenting to the 999 service.
• Support and coach Emergency Medical Advisors (EMAs) and dispatch teams within the EOC (Ambulance resource dispatch teams).
• Clinically assess, prioritise and manage incidents to ensure patient safety and appropriate allocation of resources.
• Communicate effectively with patients, carers, colleagues, and other healthcare professionals, using negotiation skills as required to coordinate the best care and facilitate referrals as appropriate.
• Act as a point of clinical leadership and decision-making within the EOC, including safeguarding and capacity/consent decisions.

• Option to join NHS pension scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service
• Personal and professional development and training opportunities
• Salary Sacrifice schemes for cars or push bikes
• Access to occupational health and counselling services
• Award winning wellbeing hub
• Access to NHS discounts, offering NHS employees a range of money-saving deals

This is a fully office-based role at our NHS 111/999 contact centres in Medway, Kent or Crawley, West Sussex. Due to 24/7 shift patterns, including nights, applicants must live within approximately 45–60 minutes’ commuting distance. Applications outside this distance will not be progressed.

If you are planning to relocate, please include details and timescales in your supporting statement. The salary range noted on the vacancy is in line with Agenda for Change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding, unless proven, relevant NHS or equivalent experience can be demonstrated.

Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination. For patient facing positions, new starters are strongly recommended to be vaccinated unless medically exempt to offer greater protection against exposure to the virus for front line staff. If you are successful, we will seek information from you related to vaccine status, including exemption status, as applicable.

Other employment and safeguarding information

Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. This will either be a basic, standard, or enhanced check depending on the role. The level of check will be outlined in the conditional offer letter sent to successful applicants. As part of the application process, you will be asked to declare any unspent/unfiltered convictions.

If shortlisted you will then be sent a self-declaration form. For queries relating to declarations, please contact the Recruitment Advisor listed on the vacancy.

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