Rail Social Media Lead: Disruptions
Job in
Crawley, West Sussex, RH11, England, UK
Listed on 2026-02-04
Listing for:
GTR (Govia Thameslink Railway)
Full Time
position Listed on 2026-02-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, Customer Service Rep
Job Description & How to Apply Below
A leading rail service provider located in Crawley is seeking a Social Media Advisor to manage customer information during disruptions. You will engage customers via social media and support the Customer Service Team. The ideal candidate will have excellent problem-solving and communication skills, alongside a proactive customer service approach. This position includes benefits like a pension plan, health care, and free travel on GTR services.
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