Customer Service Advisor

Customer Service Advisor

Salary/benefits:
Up to £27K DOE, company events, generous pension contribution and holiday allowance, amazing benefits package including retail discounts

Description

Lloyd Recruitment Services are working with an established business on the outskirts of Crawley. They are looking to hire a Customer Service Advisor to join their award-winning team.

This is a fantastic opportunity if you are looking to take the next step in your office career. The company boasts a superb reputation for both customer and employee satisfaction, modern offices and a friendly working environment, with tangible growth and progression opportunities.

Key Responsibilities of the Customer Service Advisor:

* Responding to inbound enquiries in a polite and professional manner

* Providing an excellent standard of customer service

* Inputting information onto the system

* Managing the email inbox efficiently

* Completing documentation and general data entry tasks to a high standard of accuracy

* Placing bookings and reservations

* Ensuring compliance with company policies and regulations

* Undergo training and comply with insurance and industry standards

* Continuously learn and develop product knowledge to meet operational requirements

Essential

Skills & Experience Required:

* Previous experience in an office environment

* Passion for customer service and administrative tasks

* Strong communication skills, both verbal and written

* Basic computer skills

Extra info:

* Refer a friend and earn up to £500 (see website for details)

* Due to high application volumes, only shortlisted candidates will be contacted. If you don’t hear back within 5 days, please assume you have not been successful

* By applying, you accept Lloyd Recruitment Services’ Privacy and GDPR Policy (see website)

Lloyd Recruitment Services are acting as an employment agency for this vacancy and are an equal opportunities employer