Travel Support & Crisis Resolution Specialist

A leading travel company is searching for customer support specialists based in Crawley, UK. In this role, you will provide critical assistance to customers facing challenges during their holidays. You will reassure and support travelers by efficiently managing issues, from rebooking flights to addressing emergencies. The successful candidate will exhibit problem-solving skills, effective multitasking, and a genuine commitment to improving customer experiences.

This position requires shift work under a hybrid working model, offering diverse benefits and the opportunity to make a real impact.
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