Product Lead

***
* ** British Airways Holidays
**** Come and be part of our next adventure*
* ** Hybrid – Crawley (2 days per week)
** At British Airways Holidays, we don’t just sell holidays —
** we create memories**. From handpicked hotels to curated car hire and unforgettable experiences, we help customers make the most of their time away.  And it all starts with our people.
** This is your chance to be part of it.
****** The Holidays business has an ambitious growth strategy spanning new markets, propositions and partners — all powered by a major tech transformation.

The Holidays business has an ambitious growth strategy across market, product, customer and tech.  As part of our transformation, we’re building a
** brand-new British Airways Holidays App**.***
* ** What You’ll Bring*****
* ** Why You’ll Love It*****
* ** You’re excited to build from the ground up
** You’ll shape new products, processes and ways of working from scratch — all within a household‑recognised brand reinventing itself for the future.***
* ** You thrive in small, high‑performing teams
** Join a team that genuinely supports each other’s success, where collaboration is real and everyone’s contribution matters.***
* ** You love fast pace and continuous learning
** We value progress over perfection. If you enjoy seeing ideas turn into action quickly, you’ll feel right at home.***
* ** You love taking ownership end‑to‑end
** This is a true builder’s role. From ideation to delivery and review, you’ll own your space — and see the impact of your work.***
* ** What We Can Offer You
** Our office is in central Crawley with hybrid working (UK only). Most colleagues work onsite
** twice a week**, with flexibility depending on meetings and collaboration needs. We typically support new colleagues with more frequent office time for the first few weeks.***
* ** Why You’ll Love It Here
*** 26 days holiday (rising to 30 with service) + bank holidays — option to buy/sell 5
* Unlimited standby & premium standby fares for you and your nominees from day one
* Holiday & flight discounts for you, friends & family from day one
* Flexible working hours
* Annual bonus
* Pension (6% employer / 3% employee)
* Private medical & dental with BUPA
* Enhanced Primary & Co‑Parent Leave
* Work up to
** 20 days per year in Europe
*** Cycle to Work scheme
* Electric/ULEV car scheme
* Ability to purchase Avios through salary at a discounted rate
* Wellbeing and recognition programmes***
* ** What Makes Us Special
**** You do.
** Our people bring the energy, warmth and ideas that make British Airways Holidays extraordinary. As we grow, you’ll have real opportunities to grow too — developing your skills and advancing your career.

Join a team that’s passionate about travel, serious about quality, and full of people who love what they do.***
* ** Diversity, Equality & Inclusion
** We’re committed to creating a workplace where everyone feels valued, respected and able to thrive — professionally and personally.  We aim to be:
* ** Inclusive** – everyone feels they belong
* ** Equitable & fair** – recognising and supporting individual needs
* ** Diverse** – representing the communities we serve
*
* Please note:

** We may close this vacancy early if we receive a high volume of applications or if business priorities change.
** Equity, Diversity and Inclusion at IAG Loyalty
** Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives.

This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities.

Please let us know if we can make any reasonable adjustments to support your interview process with us.***
* ** About the Role
** As the
** Product Lead (App)**, you’ll lead our newly created App Product team to build and grow our customer-facing App. Reporting into the
** Head of Digital Experience**, you’ll shape our App strategy and deliver a brilliant customer…