Bank Receptionist - Headquarters

If you are calm under pressure, organised by nature and looking for a role where you can make a difference, then you are invited to join our Reception Team at our Trust Headquarters in Crawley as a Bank Receptionist. We are looking for someone who is friendly, engaging, confident and a good team player, who will be a vital ink in a fast paced, rewarding environment where no two days are the same.

You will be able to work on your own initiative as well as working within a small team, to manage tasks to ensure the front reception area runs smoothly. You will be answering a busy non-emergency switchboard and dealing with visitors face to face.

You will deal with postal deliveries (both internal and external), couriers, order various stock items for the building (such as stationery and beverages), greet callers and navigate them to the appropriate department/person via a busy switchboard, and act as first point of contact for staff, visitors and partner services.

You will manage various administration tasks, such as scanning and photocopying, and be responsible for the production of .

• Option to join NHS pension scheme
• A minimum 27 days' holiday each year, increasing after 5 years' service pro rata)
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

• Answering a busy non emergency switchboard
• Directing visitors at the main reception desk
• Ordering stationery and beverages
• Sorting incoming and outgoing post (both internal and external)
• Printing  for new starters and replacement cards for existing staff

• Previous Telephone Switchboard Experience
• Customer Service Experience
• Reception Experience
• Proven Experience in dealing with members of the public

• Previous Telephone Switchboard Experience
• Previous Experience of handling multiple queries over the telephone

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.