Lead Residential Inspector

The RISE Group, Inc. is seeking a Lead Residential Inspector to conduct in-home quality assurance inspections of subcontracted work for customers of the RI Energy program. The position will supervise QA inspectors and be a technical and process resource to Inspectors. Inspectors visit residences at the start, during and/or upon completion of work, with follow-up visits as needed to ensure customer satisfaction.

This position will be based out of the Cranston, RI office.

Responsibilities:

• Supervise and monitor Inspectors production and quality
• Work with RISE staff to create and implement process and technical improvements to improve productivity, quality and consistency of the inspection work delivered
• A lead resource providing support for technical issues, building science, program standards for inspectors, office staff and field staff
• Highly proficient in diagnostic tests and equipment (blower door and combustion safety tests, infrared scans) and can train inspectors and field staff
• Coordinate and deliver technical discussions at inspectors' meetings and occasionally auditor meetings
• Compile best practice examples and lead technical discussions at contractor quarterly meetings
• Participate in the onboarding meetings of new contractors
• Train, direct and maintain good working relationships with contractor installation crews
• Diagnose and troubleshoot installation questions/issues with crews via a contractor hotline
• Interact with homeowners effectively and diplomatically during site visits and when issues arise
• Ability to work with customers and resolve complex customer service concerns about work quality
• Prepare inspection reports documenting findings, including digital photos of any problems/discrepancies, complete change orders, and contractor evaluation surveys
• Maintain a high level of communication with the RISE office, homeowners, contractors, and building code officials in a clear, professional and timely manner
• With company support, obtain and maintain BPI certifications along with OSHA and Lead-Safe certifications.

Minimum Qualifications:

• At least five years of building construction/remodeling experience, including knowledge of carpentry, electrical or mechanical systems.
• Experience interacting with customers and contractors.
• Interpersonal skills, including the ability to tactfully avoid conflict and build mutual respect.
• Excellent verbal and writing skills.
• A commitment to and enthusiasm for energy efficiency.
• Proficiency with Windows-based computer applications, including Microsoft Word, Excel and Outlook.
• A high school diploma or equivalent.
• A valid driver's license, clean driving record and the ability to travel daily to customers' homes.
• Physically able to fulfill job functions, including lifting up to 50 lbs., carrying and climbing step ladders, entering attics, basements and crawlspaces, and using small tools and installation equipment.
• Able to pass criminal background and drug screening tests.

Preferred Qualifications:

• Experience installing insulation and air sealing.
• Building construction/remodeling supervisory experience.
• BPI Building Analyst Technician or Professional certification.
• Construction Supervisor License.

Physical Demands:

Continuous

• Standing

Frequent

• Lifting under 40 lbs.
• Dusty environment
• Outside work
• Stooping, bending, reaching (push/pull)
• Walking
• Clarity of vision at both over 20 feet and under 20 inches
• Ability to judge distance and space relationships.
• Area that can be seen up and down or to the right or left while fixed on a point.

Occasional

• Lifting over 40 lbs.
• Climbing ladders and stairs
• Precision type work
• Computer input and typing
• Answering the phone
• Driving
• Ability to identify and distinguish colors.

Rarely

• Using oil or chemicals
• Sedentary work
• Adjustment of eye to bring object into sharp focus.

Position Type and Expected Hours of Work:

This is a full-time 40-hour position. Days and hours of work are Monday through Friday 8:00 AM to 5:00 PM.

Travel
:
Travel throughout Rhode Island on a daily basis.

Work Environment: This job operates indoors and outdoors. Position will entail frequent exposure to various conditions with exposure to any or all of the following:
Heat, Cold, Heights, Dust, Dirt, Indoor, Outdoors, and Confined Areas.

Compensation & Benefits:

• Health care benefits through United Health Care
• Delta Dental and Vision Service Plan
• Paid time off and holidays
• Employer-matching 401(k) retirement plan
• Employer-paid Employee Stock Ownership Program (ESOP)
• Employer-paid life and AD&D insurance; access to short and long-term disability insurance
• Tuition reimbursement

The RISE Group, Inc. is an E-Verify participant and will conduct background investigations and pre-employment screening of candidates for employment Pre-employment activities will be conducted on qualified applicants after acceptance of a job offer.

The RISE Group, Inc. is an employee-owned company and an equal opportunity/affirmative action employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age,…