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Customer Experience Lead: AI-Driven Journeys & Team
Job in
Dunsfold, Cranleigh, Surrey County, GU6, England, UK
Listed on 2026-02-28
Listing for:
Everyman Driving
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Location: Dunsfold
A leading driving experience provider in the UK is looking for a Customer Experience Team Leader to enhance and lead their Customer Experience team. This role aims to design better customer journeys by effectively integrating AI and automation to improve interactions. Key responsibilities include leading the team, analyzing feedback for continuous improvement, and motivating staff. Ideal candidates will have experience in customer journey design and strong leadership skills.
The position is based in Dunsfold, England.
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