Transition House Worker

Position requires BCGEU membership and due to the nature of the position is open to female applicants only.

Provides support, security, advocacy, information, education, crisis intervention and referrals to residents and Women’s Shelter Help Line callers. The Transition House is for women and their children fleeing, and or at risk of, violence and abuse.

The location is pet friendly.

• Screens prospective residents for suitability prior to admission. Conducts intake interviews. Orients and assists residents to settle in the house.
• Assesses residents’ immediate needs and assists them to define and implements an action plan. Provides information to residents on resources available and recommends appropriate services.
• Assesses and ensures the safety and comfort of residents and the security of the facility. Facilitates resolution of conflicts between residents.
• Provides emotional support, encouragement, goal setting and problem-solving support to residents. Provides parenting skills development and suggestions for childcare activities, when required.
• Liaises with other service agencies and professionals, as required. Maintains current knowledge of issues and resources related to abuse and violence.
• Ensures housekeeping services such as laundry, housecleaning, grocery shopping and maintaining supplies are completed. Orders supplies / groceries; performs minor maintenance.
• Provides information, assistance, crisis intervention and risk assessment for residents and Women’s Shelter and Help Line (AKA crisis line) and callers.
• Maintains detailed and accurate case notes, resident records, documents, forms and statistical information.
• Accompanies and / or transports residents to outside services.
• Performs other related duties as required.

• Diploma in related human or social services field.
• One (1) year (minimum) recent related experience.
• Is knowledgeable and has an awareness of domestic violence issues.
• Strong communication skills.
• Clear Criminal Record.
• Current BC Driver’s License and Clean Driver’s Abstract.
• Current First Aid Certificate with CPR.