Trade Counter Assistant​/Driver

Trade Counter Assistant / Driver – Eurocell plc

Hours: 44 per week – Permanent; 7 am–4:30 pm Mon–Fri, 8 am–12 pm (Saturday rota).

Salary: £27,936 basic salary per year.
Bonus/OTE: up to £31,536 per year.

Base: Site based.

• Healthcare cash plan.
• 3x Salary Life Assurance.
• High Street discounts.
• Staff discounts.
• Christmas shutdown period.
• Occasional Saturday rota; no Sunday openings.
• Branch closes 4:30pm during the week.
• Free Healthcare plan for all employees.
• Exceptional monthly branch bonus.
• Industry‑leading induction and training programmes.
• Growth opportunities.

• Hands‑on support with day‑to‑day branch operations alongside the Branch Manager and Supervisor.
• Trade counter sales to achieve sales targets, communicating product knowledge to customers.
• Exceptional customer service and support to new and existing customers.
• Picking, loading and delivering products via Eurocell 3.5‑tonne flatbed trucks and LWB vans.
• Route planning, safe driving and keeping the company vehicle clean.
• Supporting the Branch Manager with actions and activities on time, in full.
• Compliance with Health & Safety, company policies and procedures.
• Ensuring excellence in customer service, operational standards and branch sales targets.
• Supporting the delivery of sales targets while developing and maintaining positive customer relationships.
• Assisting with the delivery of branch operations.
• Providing support & assistance to Branch colleagues as required.
• Maintaining branch standards – warehouse and stock management, front‑of‑house cleanliness, point of sale.

• Passion and energy to deliver exceptional customer service and achieve business targets.
• Hands‑on, customer‑focused approach, confident and happy to serve customers and proactively engage with potential future customers.
• Commercial approach to drive sales and maximise margins, ensuring customers walk away happy.
• Good organisational skills, with ability to prioritise and use own initiative.
• Confident IT user, experience with MS Office and industry standard software such as SAP.
• A full and valid driving licence essential; a FLT licence a distinct advantage.
• Previous branch stock‑take experience a distinct advantage.
• Comfortable working in a small team and occasionally alone.
• Experience in a similar role, ideally in trade, builder’s merchant, retail, glazing or uPVC environment a distinct advantage.

• Competitive basic salary.
• Excellent monthly bonus scheme.
• 25 days holiday, plus statutory holidays – normally 33 days in total.
• Free Healthcare plan for all employees.
• Enhanced maternity and paternity benefit.
• Free Life Assurance plan (3x your annual salary during Christmas shutdown).
• Option to join the Eurocell Share Save Scheme at discounted rates.
• Company pension plan.
• Employee discount on Eurocell products.
• Discounts across many well‑known online and high‑street retailers.
• Blend of training – e‑learning and on‑the‑job training to help your career development.
• Care First Employee Assistance Programme, available 24 h/365 days for confidential support.
• Colleague referral programme – we pay you for successful referrals.
• Excellent opportunities to grow with us, and progress your career.