Mobile Library Manager​/Driver

Temporary (Until March 2026)
Under the direction of the line manager the postholder will deliver on a day to day basis library services to the public/schools/ other centres, connecting with customers to meet the long and short term priorities of Libraries NI and to meet the community needs. The post holder will be responsible for driving, maintaining and all record keeping in accordance with the legislative requirements associated with the vehicle.

He/she will be a member of a team of front-line staff assisting the line manager and other teams in the development of library services to meet the learning, information, leisure and cultural needs of library clients.

• Ensure that all services are provided to consistently high standards and comply with current library policy and procedures with particular emphasis on;
• The operation of the Library Management System appropriate to the service point.
• Client care and supporting community needs,
• Assisting clients to make use of the library service and its resources.
• Providing an efficient and effective request service, exploiting all the resources of the service, including the Virtual Library Service.
• Assisting clients with reference and information enquiries.
• Providing advice and assistance on library resources within or without the service.
• Assist with planning and delivery of the programme of promotional activities to all client groups in the community e.g. children, adults, elderly people, people with disabilities through activities to promote library materials/services and reading.
• To be responsible for ensuring that the vehicle maintains its daily timetable.
• Ensure that the day to day routine procedures and the delivery of client-focused library services in the areas of learning, information, leisure and culture are carried out including;
• Shelving, tidying, maintaining books and other resources.
• Circulation e.g. issue, discharge, and renewal procedures for all resources.
• Operation of information communication technology relevant to the post.
• Ensure that statistics and files are maintained as required.
• Play an active role within the team in ensuring that all services are provided to consistently high standards and comply with current Libraries NI policy and procedures.
• Provide the first response to comments and complaints from the public within the guidelines of the Libraries NI complaint procedure.
• Maintain current awareness of initiatives and developments within the library service by attendance and participation in training and staff development programmes in compliance with the Libraries NI Staff Development Policy, including Staff Appraisal
• Co-operate as required in the introduction, development and operation of any Information Communication Technology relevant to the grade.
• Contribute to the delivery of training in line with Libraries NI service policies.
• As and when required allocate and supervise the work of library assistants to ensure consistently high standards are maintained and provide appropriate opportunities for communication.
• Under the direction of the line manager the applicant will be responsible, as required for driving and operating the mobile library. In these circumstances the following will apply:
• To be responsible for carrying out the daily checks, e.g. oil, water and fuel levels, tyre pressure etc.
• To be responsible for the safe custody, including overnight parking, of the vehicle and spares equipment belonging to it, and to secure any property carried or stored in it.
• To ensure that the vehicle is efficiently maintained and kept clean at all times.
• To ensure that the vehicle is maintained in a safe and roadworthy condition and arrange for servicing, repairs, and preparation for PSV as required.

• Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV.
• A minimum of two GCSE A levels OR equivalent or higher qualification and a minimum of two years’ customer facing role within the last seven years or a minimum of three years’ experience in a customer facing role, within the last nine years.
• Current full driving licence that permits the driver to drive a vehicle up to 7.5 tonnes (C1).
• A minimum of one years’ experience of contributing to the promotion and delivery of customer services to a diverse range of people, including children and older people, in a face to face environment.
• Experience of using current ICT systems/applications in an information and learning context.
• Ability to work a mix of mornings, afternoons, evenings and weekends as required, both in base and at other service point.
• Have access to appropriate transport to meet the needs of the service.