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Head of Major Incident & Service Resilience; AI & Automation
Job in
Craigavon, County Armagh, BT62, Northern Ireland, UK
Listed on 2026-02-28
Listing for:
Capita plc
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
A renowned consulting firm is seeking a Head of Major Incident & Incident Management in Belfast. This pivotal role includes strategic leadership over Major Incident Management, driving improvements in service quality, and leveraging automation and AI. Ideal candidates will have extensive experience in leading teams and understanding ITIL practices. Join an innovative company focused on service excellence while enjoying a competitive salary and comprehensive benefits.
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