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Customer Service Rep

Customer Complaints & Data Reporting Specialist

Job in Craigavon, County Armagh, BT62, Northern Ireland, UK
Listing for: Pilgrim's Europe
Full Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A food industry company based in Northern Ireland is looking for a Complaint Management Specialist to handle customer complaints and maintain administrative logs. This role requires strong communication, excellent Excel skills, and the ability to prioritize tasks effectively. Responsibilities include managing complaints via multiple channels, producing KPI reports, and supporting customer-facing teams. Ideal candidates should have administration experience and a positive attitude towards work.
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