IT Support Technician; Level 2

We are seeking a skilled Level 2 Technician to provide comprehensive deskside support at our Mossmorran site. This is a fixed-term contract focused on maintaining high-quality end-user computing (EUC) services.

• nContract Duration:
  Mon, 02 Mar, 2026 – Fri, 29 May, 202
• 6
  
  Estimated Volume:
  Engineer to support the site for 2 or 3 months (March 2026-April/May 2026
• 2
  
  Pay of rate: £150 per da

peThe successful candidate will be responsible fo

• r:
  
  Deskside support: PC, laptop, peripherals, softwa
• re Printer Suppo
• rt Stagi

llsWe are looking for a professional with a logical and analytical approach who can work independently while maintaining an intense focus on quali

• ls:
  
  Good general understanding of IT principles such as Networks, Hardware and Doma
• ins Working knowledge of leading software packages such as MS Office and Lotus No
• tesGood working knowledge of Windows 10/11 and related software and applicati
• onsGood experience in End User device hardware and software troubleshoot
• ing Knowledge of mobile devices, in particular Blackberry and iPho
• nes Experience with building, configuring, replacing and troubleshooting EUC hardware compone
• ntsGood Experience in Data Backup Techniq
• ues Familiarity with virtual, MDM and VPN environme
• nts Familiarity with Microsoft SCCM would be advantage
• ous Knowledge of ITIL and experience of working within an ITIL environment would, knowledge and experience of working in Service

• llsAble to communicate clearly and effectively with end us
• ingGood timekee
• per Productive and Effici

ents Engineer have to perform Sterling BGV and proceed with onboarding before accessing the site. Also we will have to procure PPE, if engineer doesn't have