Human Resources Manager

Location

Multi-State Operations – HQ in Covington, Louisiana

Exempt

Executive Director / Chief Operating Officer

The Human Resources Manager is responsible for leading and executing all HR functions for a multi-state caregiver staffing agency supporting clinical and non-clinical caregivers (CNAs, HHAs, PCAs, RNs, LPNs, and support staff). This role serves as a strategic and operational HR partner, ensuring compliance with state and federal labor laws, healthcare regulatory requirements, credentialing standards, and staffing-specific workforce demands. The HR Manager will oversee employee relations, compliance, onboarding, credentialing coordination, performance management, policy administration, HRIS optimization, and leadership coaching while supporting rapid hiring cycles, high-volume onboarding, and retention initiatives across Louisiana, Mississippi, and Tennessee.

• Serve as the primary HR advisor to executive leadership on workforce strategy, compliance risk, and organizational planning.
• Develop and implement HR programs aligned with operational growth, caregiver retention, and client compliance requirements.
• Support expansion initiatives, including new branch launches or state registrations.

• Ensure compliance with federal employment laws (FLSA, FMLA, ADA, Title VII, HIPAA, OSHA).
• Maintain state-specific compliance for Louisiana, Mississippi, and Tennessee, including:
  • Wage and hour requirements
  • Background screening and drug testing standards
  • Caregiver licensure and registry requirements
  • Joint Commission or client credentialing expectations (if applicable)
• Oversee I-9 compliance, E-Verify (where applicable), and audit readiness.
• Lead investigations and resolution of employee relations issues, disciplinary actions, and terminations.

• Partner with recruiting teams to support high-volume caregiver hiring and rapid onboarding.
• Ensure compliant onboarding processes for W-2 and contingent caregiver staff.
• Support workforce scheduling models and dormancy/inactive status processes consistent with staffing best practices.

• Manage performance management frameworks, corrective action processes, and assist in termination decisions.
• Coach leaders and supervisors on employee relations, documentation, and progressive discipline.
• Lead conflict resolution and ensure consistent application of policies across states.

• Own HRIS administration and optimization (e.g., iSolved, or similar platforms).
• Maintain accurate employee records, credential tracking, and compliance documentation.
• Generate HR metrics and reports related to turnover, compliance, onboarding timelines, and workforce trends.

• Draft, update, and enforce HR policies, handbooks, SOPs, and caregiver acknowledgements.
• Develop and deliver manager training on HR compliance, documentation, and employee relations.
• Ensure policies reflect multi-state requirements and caregiver-specific operations.