Logistics Account Coordinator

Account Coordinator – Corporate Office, Covington, KY

BM2 Freight Services, Inc. is searching for a full‑time Account Coordinator to work at our Corporate Office in Covington, KY
. The Account Coordinator will assist the Account Representative’s team in day‑to‑day operations, developing, maintaining, and growing accounts. The role is ideal for an aspiring customer sales representative or someone interested in a long‑term career in sales.

At BM2 Freight, our #1 investment is our employees. We are looking for a professional with strong interpersonal communication and relationship‑building skills who wants to advance their sales career with an award‑winning, growing company.

• Transportation Management System: Receive customer information and accurately build loads in our transportation management system.
• Servicing Accounts: Schedule shipments for pickup and delivery. Provide excellent customer service and timely updates via phone and email. Coordinate with Logistics Coordinators to obtain PODs and tracking and tracing information. Assist in quoting customers, adapting to freight market conditions, and resolving operational obstacles as they arise.
• Problem Solving: Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you encounter.

• Bachelor’s degree
• Strong problem‑solving and critical thinking skills
• Excellent attention to detail
• Exceptional customer service and interpersonal communication skills
• Previous experience in a high call volume environment preferred
• Ability to multi‑task and troubleshoot various problems as they arise
• Exceptional team player with a sense of urgency

• Hourly role – Annual pay range $43,000–$50,000 + incentives
• Paid parking
• Mon – Fri 8 AM – 5 PM weekly schedule
• Free gym membership upon hire
• Updated, modern corporate office at riverfront location
• Opportunities for advancement
• On‑site pantry and restaurants
• Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
• Eligible for 401(k) contribution after 90 days of employment (with company matching program)
• 4 weeks paid maternity / paternity leave

BM2 Freight Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.