Store Associate - 3rd

Liquor Barn, Party Mart, and DEP’S (BRS) is a wholly owned subsidiary of GoPuff. The company operates 23 retail locations across Kentucky, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius that reaches 80% of Kentucky residents.

A Store Associate is responsible for providing excellent customer service while driving sales of BRS products. The associate builds a relationship with customers, offering a superior shopper experience through sales, customer support, and cashier responsibilities.

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services.
• Use knowledge of BRS products to provide customers with recommendations.
• Drive sales in all departments.
• Replenish and maintain inventory.
• Perform cashier functions and adhere to minor policy while completing customer transactions.
• Operate scanners, cash registers, and other electronics.
• Follow proper age verification policies.
• Accept payments such as cash, checks, and credit cards.
• Ensure all prices and quantities are accurate and provide customer receipts.
• Process refunds and exchanges.
• Balance register drawer.
• Bag or box purchases to ensure safe transport.
• Follow all BRS procedures regarding coupons and gift cards.
• Maintain store safety standards.
• Maintain store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms.
• Assist in promotions and setup of BRS events.
• Observe BRS vehicle policies and procedure guidelines (if applicable).
• Maintain all safety standards for BRS deliveries.
• Deliver items to customers following delivery driving routes and time schedules.
• Inform manager of vehicle operating condition problems.

• 21 years of age or older.
• Valid driver’s license preferred.
• Proof of insurance.
• Ability to work a flexible schedule as business requires (nights, weekends, and holidays).
• Desire to continually develop retail sales skills and knowledge of product and services.
• One year as a store associate or customer service representative.
• Prior experience in a team environment requiring professional communication skills.
• Strong interpersonal skills necessary for establishing customer and team relationships.
• Ability to demonstrate a positive and engaging attitude and demeanor.
• High school diploma or equivalent.

• Frequently standing and moving in an assigned location safely and efficiently.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects, products, and equipment safely.
• Bending and kneeling.

• Medical/Dental/Vision Insurance (for full‑time employees)
• 401(k) Retirement Savings Plan
• 25% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through All One Health (formerly Carebridge)

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. EOE.