Rehire Client Support Associate
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep
Rehire Client Support Associate – Jackson Hewitt, COO
• Covington, KY, United States
Seasonal Client Support Associate – friendly face for all office visitors, ensuring exceptional client experiences and providing essential support. Engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.
Benefits- Opportunity for advancement
- Competitive salary
- Employee discounts
- Flexible schedule
- Training & development
- Full‑time and part‑time positions are available
- Work Lotto (Win money for logged shifts)
- Low‑cost benefits (healthcare, dental & vision)
- Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
- Free identity theft protection
- Corporate discount program
- Free tax preparation training and PTIN registration reimbursement
- Referral bonus opportunities for qualifying candidates
- Free continuing tax education
- Opportunities for advancement within the organization
- Employee referral program
- Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
- 401k with Company Match (eligible to participate after working the first 1,000 hours)
- Strong interpersonal and communication skills
- Experience in a fast‑paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience preferred, but not required
- Willingness to learn and grow in a customer‑focused role
The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
PTINCertification
PTIN Certification:
Yes
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