Receptionist​/Medical Records

Overview

Receptionist Medical Record

Resurgens East Surgery Center is seeking a Receptionist Medical Record, Full Time

Resurgens East Surgery Center is a single-specialty ambulatory surgical center that is a joint venture between the Resurgens Orthopedic Group and USPI. We are seeking a Receptionist for medical records, with front & back office responsibilities on a full-time basis. The Receptionist, Medical Records interfaces with patients and families, physicians and staff; admits patients and processes their paperwork; updates patient demographics/information in the system;

collects monies due and documents in the billing system; handles funds per office procedure. Answers incoming phone calls.

Under the direction of the Business Office Manager, the Receptionist/Medical Record reports to the Office Manager and supervises no staff members. Responsible for covering any aspect of the business office necessary. Maintains the practice s medical records according to established guidelines and requirements. Reviews records for compliance with approved policies.

• Minimum 1-2 years of hospital or medical records experience required.
• Knowledge of The Joint Commission Standards
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the center as a whole.
• Must be detail oriented.
• Must be able to communicate verbally and non-verbally in a professional manner.
• Must be able to adhere to hospital financial and admitting policies.
• Ability to promote positive relationships with patients and staff.
• Must know insurance verification and collection processes.
• Must have problem solving and decision making skills.
• Professional appearance.
• Must demonstrate excellent phone etiquette and exceptional customer service skills