Critical Infrastructure Mechanical Engineer, Field Engineering; AWS

Critical Infrastructure Mechanical Engineer, Field Engineering

Job  | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As an Amazon Critical Infrastructure Engineer, you will provide full life‑cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the “go to” engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:

• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad‑hoc training, complex operating procedure reviews, including critical equipment, and event support.
• Own the conceptual design for existing data center upgrades and design solutions that add capacity, improve availability, increase efficiency and sustainability.
• Interface with internal data center operations, design engineering, server hardware, and environmental health and safety teams to promote standards that maintain consistency and reliability in services delivered.
• Develop innovative solutions for AWS’s data centers.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits, including on‑site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediations.
• Act as resident engineer during new construction projects, supporting construction, commissioning, and turnover.

Amazon’s vision is to be the world’s most customer‑centric company, and this role is key to that vision. As an Amazon Critical Infrastructure Engineer, you will lead projects to fit out our data centers to meet ever‑evolving customer needs as we continue expanding our fleet to hyper‑scale. As an ideal candidate you:

• Possess strong engineering judgement and can provide recommendations despite uncertainty or ambiguity.
• Have excellent communication and writing skills, attention to detail, and maintain high quality standards.
• Be organized and able to set priorities, meet deadlines, and manage budgets.
• Have leadership and problem‑solving skills.
• Be detail‑ and data‑oriented.
• Have experience solving problems with engineered solutions.
• Have experience managing engineering projects and consultants.
• Build trust and relationships with stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers).
• Be adaptable and inclined to get into the field to see things up close.
• Be excited about a mix of office and field work.

Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity, availability, and safety, focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

• Bachelor’s degree in mechanical engineering or equivalent.
• 3+ cumulative years of experience with industrial, municipal, or commercial engineering, including but not limited to data centers, power generation, and oil/gas facilities (Experienced Engineer).
• Must…