Covina Sales Lead Job Covina area,California USA,Retail

Job Category:
Thrift Stores - all positions

Requisition Number: COVIN
021216

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Posted:
August 27, 2025
Part-Time
Rate: $17.81 USD per hour

Locations

PA Covina Store 7, 1444 N Citrus, Covina, CA 91722, USA

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men and women in their journey to complete our rehabilitation program. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army. Together we can continue to serve and impact our local community, through the commitment to Do The Most Good at our Covina Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

The Salvation Army is hiring for part-time Sales Lead at our Glendale Store. Great opportunity to get a start or improve your retail and customer service skills while contributing to the success of our Adult Rehabilitation Program. For information on this position, please read below:

QUALIFICATIONS

High School Diploma or equivalent.
Must have a minimum of one-year previous retail experience and supervisory experience preferred.
Must pass background check, including Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, store employees, customers and donors.

PHYSICAL REQUIREMENTS

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
Ability to lift up to 50 lbs.
Ability to perform various repetitive motion tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Takes an active role and partners with the Store Manager in daily store operations, including opening/closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.

Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager. Discuss concerns with District Sales Manager.

Assists Store Manager to monitor and analyze key performance indicators to drive store sales and profitability as projected by budget and goals set by Command Retail Directors and Command Administration.

In the absence of the Store Manager and Assistant Manager, schedule Store Employees to ensure appropriate coverage; coordinate daily morning and shift change team meetings; provide coaching, training, and development to Store Employees; responsible for processing paperwork per Review Standards, especially Time and Attendance compliance.

Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while maintaining good Community relations. Develop strategies to improve service and the customer experience.

BRP (Back Room Processing) – Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.

Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store.

In the absence of the Store Manager and Assistant Manager, responsible for protection and security of store currency, inventory, and property, including safe funds and deposits, products for sale, store equipment, and building security.

Ensure building is secured during non-operating hours with alarm system arming and alert protocol.

Ensure safety measures are established and maintained consistent with ARC policy and governmental regulations; report safety issues and incidents; assist with weekly store meetings.

May transfer or be relocated to other stores based on business needs.

Complete all tasks as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

Schedule

Our stores operate 7 days per week. Work schedules are determined by Management and employees must be flexible to ensure adequate store coverage. Part-time associates may be scheduled to work evenings, weekends, and holidays.

Education

High School or Equivalent or better.

Experience

Required:

Explanation for employment gaps
1 year:
Preferred
2 years:

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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