Senior Logistics Coordinator

Senior Logistics Coordinator

Location:

Coventry (CV3) - Hybrid working – 3 days office / 2 days home

Hours:

Full-time – 40 hours per week (Monday to Friday)
Contract - Permanent

We are looking for a Senior Logistics Coordinator to join our client's dynamic and fast-paced EU Logistics team based in Coventry. This is an exciting opportunity to take ownership of bookings with their Netherlands-based 3PL partner while supporting the wider coordination team to ensure seamless stock transition across EMEA.

Reporting to the Manager, EU Operations, you will play a key role in overseeing inbound and outbound shipments, supporting team development, and maintaining high service standards across the supply chain.

• 25 days holiday, plus UK bank holidays (Finance Admin) - 33 days, including bank holidays (Logistics roles)
• Working holiday - hybrid employees can work abroad 2 weeks per year (management approval required)
• Discretionary annual company bonus scheme
• Annual salary review and competitive salary
• Enhanced Company pension, employer 6% contribution
• Group Income Protection (up to 75% of salary for 5 years)
• Life Assurance (4x annual salary)
• Wellbeing support with Thrive and Zurich
• Medical Cash Plan
• Employee Assistance Programme (Vivup), 24 hour support and access to 6 free counselling sessions
• Perk box discounts
• staff discount, 50% of website purchases - we also have sample stock sales, where employees can purchase stock for up to 80% off and all funds raised go to a nominated charity
• Excellent site facilities, including free parking and fresh fruit
• Engagement and Inclusion activities throughout the year
• Virtual and Flexible Working (eligible roles only as discussed)
• Enhanced sick pay
• Enhanced compassionate leave
• Enhanced family leave
• Cycle to Work scheme
• Dell Advantage scheme

• Liaise with Operations, Sales, Suppliers, Shipping Lines, Freight Forwarders and our Netherlands-based 3PL warehouse to ensure smooth stock transition to customers.
• Execute and oversee administration of inbound and outbound shipments across EMEA.
• Support and guide Logistics Coordinators, maintaining SOPs and assisting with training where required.
• Provide leadership in the absence of the Manager, EU Operations, including attending meetings and completing reporting tasks.
• Ensure all deliveries (internal and external) are completed on time.
• Manage imports, exports, shipment tracking, freight savings and invoice posting.
• Arrange transport for deliveries and transfers.
• Ensure all relevant shipping documentation is prepared and provided prior to dispatch.
• Investigate and resolve escalated dispatch queries.
• Maintain accurate filing systems and procure PODs (Proof of Delivery).
• Participate in continuous improvement projects within the department.
• Provide support to the UK logistics team when required.

• Highly organised with a proactive, solutions-focused mindset.
• Strong attention to detail.
• High levels of initiative, energy, and commitment to delivering work to a high standard.
• Ability to work independently and collaboratively within a team environment.
• Excellent communication skills with strong English and Maths competency.
• Confident IT user with strong Microsoft Excel skills.
• Desirable Experience
  • 3PL / EU logistics experience
  • OOCL Podium experience
  • Microsoft D365 experience