Key Accounts Manager

Overview

We are looking for a great Key Accounts Manager to join our highly successful team. This field-based role covers the whole of the UK, so you will need a current driving licence as well as a willingness to travel and stay away from home as needed.

You will be responsible for developing and nurturing long-term relationships within a portfolio of nominated key accounts and prospects to ensure that the business is well-placed to maximise volumes and margins on vehicles in line with the current business plan. Relationship management goes beyond negotiations on sales; you will be actively involved in ensuring customer satisfaction across all aspects of the business relationship, by working closely with all other departments to proactively manage all business interactions and resolutions.

• Professional growth and development:
  Unlock your potential through various training and development opportunities.
• Company Car:
  Company car (fully electric or hybrid options available)
• Pension scheme:
  Matched up to 7% of your salary, including death in service cover.
• Medical Insurance:
  Medical insurance coverage is provided by Bupa.
• Employee Assistance Programme:
  Wellness, mindfulness, and counselling services to support your overall well-being.
• Generous holiday allowance:
  Start with 25 days and grow to 30 days with length of service, plus bank holidays.
• Discounts on various purchases:
  Savings on shopping vouchers, cinema tickets, holidays, and travel.
• Fitness perks:
  Access My Gym Discounts  and My Active Discounts ; on-site gym available.
• Convenient amenities:
  Free on-site parking.
• Enhanced family-friendly policies:
  Including maternity leave with 6 months full pay and 6 months half pay, plus 5-week paternity leave.

Maintaining correct levels of contact with the respective dealers to provide professional support to the Key Accounts and ensure the highest standards of customer satisfaction. You will provide concise reports on all key fleet activities including forward order predictions, market information, and highlighting potential sales opportunities. You will utilise the Company’s integrated IT tools to ensure swift and accurate responses to requests for quotation and movement through the sales process to build, deliver and invoice.

You will negotiate agreements with a portfolio of accounts and work collaboratively with other departments to meet customer needs. You will ensure successful application and continued fulfilment of the agreements signed, including delivery of vehicles into service; securing aftermarket support; evaluating customer satisfaction; and developing and implementing corrective action plans where necessary.

• Experience in high-value sales and knowledge of complex commercial sales offers
• Proven experience in relationship management with a good general knowledge of legal and financial rules associated with key account protocols
• Ability to present and communicate at all levels and with all audiences
• Commercially aware with strong strategic thinking
• Great negotiator with the ability to influence other business areas
• Full UK driving licence and comfortable with regular travel

Location:

United Kingdom (field-based across the UK); travel as required.