Operations Manager

Job Description

DP World are currently recruiting for an Operations Manager to join our brand new multi‑user site based in Coventry (Segro Park). The purpose of the role is to lead the operational area and manage the development, monitoring and adherence to quality and productivity metrics on site alongside the Site Manager.

• Responsible for the implementation and achievement of agreed targets in the operational area. Provide continuous improvement in operations processes. Monitoring targets, setting and following up on actions in case of non‑achievement of the set KPIs.
• Leading the operational area in cooperation with the Supervisors and Team Leaders.
• Ensure Quality control & improvements whilst meeting costs and contractual KPIs.
• Implementing and enforcing all processes in the operations area, as well as monitoring compliance and adjusting when changes are needed.
• Responsible for the implementation and achievement of agreed targets in the operational area. Provide continuous improvement in operations processes. Monitoring targets, setting, and following up on actions in case of non‑achievement of the set KPIs.
• You will manage the development, monitoring and adherence to quality and productivity metrics on site alongside the QEHS Manager and Business Controller.
• You are the key contact person for all customer‑specific issues related to operations.
• Responsible For Inventory & Admin Functions, Ensuring Controlled Cost In line with Budget.
• Leading site Continuous improvement agenda across Kaizens & JDI’s.

• Previous experience working as an Ops Manager within logistics or warehousing.
• Familiar with relevant software and tools, including Microsoft office and WMS systems.
• Strong leadership skills combined with excellent communication.
• Previous experience of working in a multi‑user operation or in launching new business would be highly desirable.
• Ability to guide and motivate teams effectively.
• Ability to analyse issues and provide effective solutions.
• Being able to prioritize tasks and meet deadlines.
• Managing resources, schedules and processes.
• Attention to detail – ensuring accuracy and quality of work.
• Having flexibility in handling changing situations and unexpected challenges.
• Being dynamic and resilient.

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self‑development within an informal atmosphere. We offer a market competitive compensation package.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end‑to‑end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW