Incident Manager: IT Service Excellence
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-02-28
Listing for:
Severn Trent
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A leading utility firm in Coventry is looking for an Incident Performance Manager to oversee technology incidents effectively. This role involves managing cross-functional teams, conducting root cause analyses, and ensuring that stakeholder communication is seamless. Successful candidates will have ITIL certification and experience with platforms like Service Now. The job includes excellent benefits such as 28 days holiday and an annual bonus scheme, contributing to a supportive work environment.
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