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Incident & Improvement Lead
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-02-24
Listing for:
SevernTrentLife
Full Time
position Listed on 2026-02-24
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
A leading utility company in Coventry seeks an Incident Performance Manager to oversee technology incidents and enhance service delivery. This role requires expertise in IT Service Management, focusing on Problem Management and communication with technical stakeholders. The ideal candidate possesses an ITIL Certification and hands-on experience with platforms like Service Now. The company offers competitive rewards, including 28 days holiday, an annual bonus, and family-friendly policies, creating a supportive and inclusive workplace.
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