PMO Analyst; Demand & Portfolio Coordinator

Position: PMO Analyst (Demand & Portfolio Coordinator)
Job TItle:

Demand & Portfolio Coordinator
Company:
Envisage Recruitment Ltd.

Location:

Coventry, UK (Hybrid: 3 days on-site, subject to change)
Contract Duration: 12 Months (Rolling)
Pay Rate: £27.01/hr or £56k Per year.

The Opportunity:

Envisage is seeking a motivated Demand & Portfolio Coordinator to support Customer Experience demand and prioritization activities. This role is a critical component of our digital transformation, facilitating the shift toward a truly customer-centric, digitally-led business model. You will contribute to shaping and managing the demand pipeline, ensuring all requests are captured, validated, and aligned with strategic roadmaps.

Key Accountabilities and Responsibilities:
Demand Management
- Pipeline Support:
Assist in the capture, validation, and assessment of digital demand submissions.
- Process Coordination:
Ensure requests are processed promptly and directed to the appropriate delivery channels.

-Traceability:
Maintain detailed traceability of demand items from initial request through to final delivery.
-Meeting Management:
Plan and coordinate key governance meetings, ensuring comprehensive stakeholder and content coverage.

Governance & Reporting:
-Forum Participation:
Contribute actively to governance forums and demand synchronization sessions.
-Data Integrity:
Maintain dashboards, datasets, and reporting tools to ensure the accuracy of demand and portfolio data.
-Documentation:
Coordinate demand outputs for meetings, tracking delivery milestones and proactively highlighting risks.

Portfolio Oversight & Stakeholder Engagement:
-Visibility:
Support the transparency and health of the digital portfolio.
-Strategic Alignment:
Assist in prioritization discussions to ensure projects align with strategic roadmaps.

-Relationship Management:
Build effective partnerships across Centres of Excellence, Regions, Brands, and Digital teams.
-Liaison:
Act as the reliable bridge between demand requestors and technical delivery teams. Continuous Improvement
-Efficiency:
Refine demand and portfolio processes to drive consistency.

- Innovation: Propose process enhancements and provide ad hoc support to the wider team as required.

Knowledge, Skills, and Experience Technical Requirements:
-Digital Ecosystems:
Strong understanding of digital landscapes and technical complexity.
-PMO

Experience:

Proven experience supporting portfolio or PMO processes within large, complex organizations.

-Agile Methodology:
Practical familiarity with Agile delivery practices and ways of working.

- Qualifications:

Professional PMO certification (e.g., PRINCE2®, MSP®, P3O®) is highly desirable.

Core Competencies:

-Organization:
Ability to manage multiple high-priority tasks effectively.
-Communication:
Skilled at explaining technical concepts to non-technical stakeholders in simple, accessible ways.
-Analytical

Skills:

Ability to gather and interpret data from multiple sources to support strategic recommendations.

-Problem Solving:
Strong aptitude for identifying delivery risks and implementing solutions. Personal Profile
-Resilient & Adaptable:
Thrives in demanding environments and responds constructively to new ideas.
-Customer-Centric:
Approachable, dependable, and focused on delivering quality results.
-Collaborative: A dedicated team player who supports both internal colleagues and external stakeholders.
-Proactive:
Willing to positively challenge the status quo to drive improvement