Senior Site Reliability Engineer

Description

Welcome to Moneycorp. We’re delighted you’re interested in being a part of Moneycorp. In the last decade, Moneycorp has transformed from a largely domestic, consumer-focused provider of foreign exchange to an end-to-end global payments’ ecosystem. With two banking licenses and operations across the entire value chain of the international payments and foreign exchange sectors, we enable businesses, institutions, and individuals to thrive beyond borders.

We help our clients realise their growth ambitions by providing them with worldwide reach, relentless regulatory excellence, and tailored, relevant solutions that resiliently optimise their financial operations. We’re fervent about pursuing our goals, making substantial contributions to the payments industry, and consistently offering unwavering support to our clients at every stage of their journey. Moneycorp is a place where energy, commitment to our shared success and collaboration are core to our DNA.

We’re restless in our drive to surpass the expectations of our clients and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all of our colleagues is central to our journey as a global business.

Find out more about Moneycorp’s offering, global footprint and capabilities here:
About Us | moneycorp

Our Technology Journey:
We’re at an exciting stage in our evolution. Having built strong foundations in traditional infrastructure and networking, we’re now moving towards a cloud-native future – re‑imagining how we design, build, and run platforms that scale with the business. This is more than a technology shift – it’s a strategic transformation. We’re modernising core services, adopting automation and Dev Ops practices, and building resilient, secure platforms ready for the future.

Why This Matters For You:
Joining us now means you’ll help shape our direction, not just maintain it. You’ll influence how we evolve from IaaS to cloud‑native, work with modern technologies, and contribute to a collaborative team driving change. This journey will bring challenges, but with challenge comes opportunity – for innovation, for growth, and for making a lasting impact.

As a Senior Site Reliability Engineer, you’ll play a key role in shaping the future of our payments and FX platforms. You’ll lead the transformation of legacy systems into modern, cloud‑native architectures, tackling complex challenges around scale and resilience. This is your opportunity to work with cutting‑edge cloud technologies, influence strategic reliability initiatives, and make a real impact on how we deliver secure, high‑performing services.

You’ll have ownership of reliability standards, including SLO governance, resilience testing, and platform patterns, ensuring our systems meet the highest levels of operational resilience and regulatory compliance.

• Define and maintain SLOs/SLIs and error budgets for critical services
• Build and improve observability pipelines (metrics, logs, traces)
• Maintain dashboards for golden signals
• Develop incident runbooks and lead post‑incident reviews
• Approve SLO/SLI targets for Tier‑1 services

• Implement anomaly detection and predictive monitoring
• Forecast capacity for cloud and IaaS workloads
• Optimize systems for throughput and latency
• Resolve performance issues using telemetry

• Automate backup, restore, and failover processes
• Validate RTO/RPO through regular DR testing
• Design and run chaos engineering experiments
• Enhance self‑healing and rollback automation

• Lead SEV‑1/SEV‑2 incidents and authorize critical decisions
• Drive root cause analysis and permanent fixes
• Eliminate toil through automation
• Standardize reliability practices across teams

• Map dependencies for key business services
• Conduct scenario‑based resilience testing
• Sign off on resilience results and compliance evidence
• Support third‑party resilience assessments