Night Receptionist

The 166-bedroom Ramada Hotel and Suites by Wyndham Coventry is just off Exit 7 of the Coventry Ring Road, all bedrooms and suites have stunning views overlooking the historic City Centre and County of Warwickshire.

It has a dedicated training and meetings floor and a dedicated executive lounge.

Ramada is also home to the award-winning Queen’s Road Restaurant, offering a mix of traditional favourites and British fusion food, from ‘breakfast to bedtime’.

• Handling guest experiences during arrival, stay and departure, efficiently and professionally following the standard operating procedures and brand standards.
• Develop a thorough knowledge of all systems relating to the front office department.
• Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
• Comply with hotel security, fire regulations and all health and safety legislation and attend trainings as required.
• Assist in the operations for the day team to ensure exceptional service is provided around the clock.

Working 5 days out of 7, covering the operational hours from 11pm to 7am to a flexible rota dependent on business needs, to a 40-hour week.

• Complimentary meals and a uniform on duty
• Discounted world-wide hotel rooms
• 28 days holiday per year (pro-rata) and incremental additional holidays

Salary Range: £25,400 - £26,440 per annum

• Enthusiastic and positive personality
• High standard of personal presentation, confidence and professionalism
• Demonstrable excellent communication skills
• Previous experience as a receptionist in a busy hotel
• Knowledge of Opera Cloud PMS

If you have any or all the above qualities, we would love to hear from you!

Applicants must be eligible to live and work in UK. In line with the requirements of the Immigration, Asylum and Nationality Act 2006, you will be asked to provide documented evidence of eligibility.

Due to the high volume of applications we anticipate, only candidates selected for an interview will be contacted. We appreciate your interest in joining our team.