ISPA Clinical Triage Nurse

iSPA Clinical Triage Nurse

The closing date is 17 March 2026

An exciting opportunity has arisen for a skilled and compassionate Band 6 Clinical Triage Nurse to join our Community Services team. This role is pivotal in ensuring patients receive timely access to the most appropriate care pathways through effective clinical triage and coordination.

The post holder will be responsible for assessing referrals, prioritising clinical need, and liaising with multidisciplinary teams across community health services. You will support safe and efficient patient flow, enabling early intervention and reducing unnecessary hospital admissions.

This role requires excellent clinical judgement, communication skills, and the ability to work both independently and collaboratively within a fast-paced environment. You will be part of a supportive team committed to delivering high-quality, person-centred care in the community.

Our working hours are between  7 days a week and you will be required to work shifts within those times and days.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

• Triage referrals into community services using evidence-based clinical protocols.
• Identify urgent care needs and expedite appropriately to ensure patient safety.
• Liaise with GPs, hospital teams, social care, and other community providers to coordinate care.
• Provide clinical advice and support to patients, carers, and professionals.
• Contribute to service development, audit, and quality improvement initiatives.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire ()

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

• Triage and accept referrals direct from all referral sources into the Community Services and sign posting on to other agencies where appropriate.
• Undertake comprehensive risk assessments associated with the care of patients to ensure nurses and carers safety.
• Act as a role model for other staff and students demonstrating high standards of practice and professional conduct.
• Support the Senior Management Team in ensuring all obligations of service delivery are met.
• To clearly identify urgent and non-urgent referrals and allocate patients to the relevant pathway of care.
• To utilise the Trusts and other approved electronic clinical systems to access patient information to support the decision-making process.
• Undertake comprehensive holistic telephone or other virtual technology assessment of the patients presenting problem.
• With consent, liaise with relevant healthcare or other professionals, relatives and carers to acquire necessary clinical information to inform comprehensive triage of referral.
• Ensure timely escalation of present time demand and capacity issues in the team daily…