CT MRI In-Patient Bookings Clerk | University Hospitals and Warwickshire NHS Trust

An exciting opportunity for an enthusiastic, flexible and well organised individual to join our friendly team as a CT MRI In-patient Bookings Clerk.

The successful applicant will have excellent computer, organisational and communication skills and be able to work well under pressure. You will need to develop an excellent understanding of imaging patient pathways and enjoy working as part of a multidisciplinary team. The role also requires confidence when liaising with patients, medical staff, general practitioners and referring hospitals.

The post holder will be expected to organise their workload effectively, contributing directly and positively to the service. You will be required to use your initiative, work independently where needed, and maintain patient confidentiality at all times.

Please be informed that this post is not eligible for sponsorship.

Closing Date:
Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

• To provide administrative and clerical support to the CT and MRI department thereby ensuring effective and efficient patient care.
• To demonstrate excellent communication skills when dealing with patients, relatives and members of the multidisciplinary team utilising sensitivity, empathy and ability to manage conflict.
• To lead the Radiology Assistant Group and to develop and facilitate effective IP flow for patients requiring MRI and CT scans using hospital IT system (RIS and Extra Med).
• To schedule patient appointments for any requested examinations or treatments as defined by the referral and justification (vetting) notes on the Radiology information system (RIS) utilising the appropriate patient information and pre-procedural paperwork.
• Arrange direct day case admission and pre-procedure clinic appointments for patients to the MRI and CT Radiology Suite.
• Liaise appropriately with specialty wards and medical secretaries to arrange admission for patients requiring a ward based day case or inpatient stay for treatment.
• Liaise with inpatient wards within the hospital to book any requested examinations or treatments as defined by the referral and justification (vetting) notes on the Radiology information system (RIS) or as instructed by the multidisciplinary team.

• Admit and discharge patients using the iPM system, ordering and dispatching patient notes as required. Ensure all patient notes are appropriately prepared for admission and prepare all appropriate checklists and procedural paperwork prior to scheduled procedure time.
• Investigate the non-attendance of patients booked for admission. Liaise with the multidisciplinary team with regards to organising on the day and future admission and appointments.
• Upon patient discharge, ensure that all medical/nursing notes are complete, filed in the correct order and scanned into the Soliton procedural event.
• Ensure all important and confidential patient documents and notes are stored correctly whilst in the suite and complete the appropriate tracking of all notes passing through the Interventional suite.
• Provide patient level admission data updates to the Radiology management team to support daily communications and duty management.
• Participate in the implementation of the MRI and CT Unit policies and service development. Support departmental meetings with minute taking and distribution of information as required.
• Assist in the management of departmental documentation including updating patient posters, information, internal contact numbers and diary updates.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a…