EV Specialist Coach; Accelerate Switch | Stellantis Calex

About Us

Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms.

Our Corporate Vision is to ‘Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation’ and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.

To learn more about Calex, please visit our website at

We are currently seeking to recruit an EV Specialist Coach to join the team at the Stellantis Performance Academy in Coventry.

The successful candidate will help retail teams across the UK grow EV confidence and capability by delivering practical, high-impact coaching and training that improves real customer conversations and drives adoption. ATS is not “product training”. It is behavioural, commercial and customer-focused. We help people move from uncertainty to confidence.

EV demand is growing, but many customers still hesitate. Retailers need people who can handle EV conversations naturally, answer real objections, and guide customers through charging and ownership with confidence – ATS exists to bridge that gap.

You will work directly with retailers and internal stakeholders, delivering both in-dealer interventions and attended experiences at the Academy and major events. Your impact will be visible quickly, because you are working on the front line of adoption.

• Run short, sharp sessions in retailer sites (typically around 90 minutes)
• Tailor your approach in the room while staying aligned to the ATS model
• Build confidence on the showroom floor, not just knowledge in a classroom
• Handle challenging questions calmly, and model great customer language

• Support advisors and managers to shift from specs and range anxiety to customer use and reassurance
• Encourage consistent handling of common EV objections (range, charging time, battery, costs, infrastructure)
• Help teams embed better habits in follow-up and enquiry handling
• Turn ‘EV fear’ into ‘EV fluency’ through practice, not theory

• Deliver and support EV immersion experiences at the Academy
• Represent ATS at key national events (for example the National Business Meeting and Product launches)
• Support volunteer ambassadors with the confidence and behaviours they need to speak to customers
• Operate professionally in public‑facing environments with senior stakeholders present

• Build credibility quickly with retailer leadership and front‑line teams
• Work with Zone Managers, brand teams and internal colleagues to unlock engagement
• Maintain a professional and consistent ATS “voice” across all activity
• Keep the team aligned, calm and focused even when things get busy

• Follow simple internal processes and keep information flowing
• Contribute to continuous improvement of sessions and assets
• Provide structured feedback into content development when needed
• Help ATS stay consistent across regions and across people

• Deliver retailer sessions confidently and consistently
• Build trust with retailer teams and internal partners
• Be self‑sufficient with planning and travel
• Help protect a consistent ATS message across the UK
• Create visible EV confidence in the retailers you support

• Strong facilitation and room presence, you can hold attention and lead confidently
• Experience working with customers or front‑line teams (retail, automotive, hospitality, sales, service, training, coaching)
• Comfortable handling objections and challenging questions without getting defensive
• Strong communication and…