Customer Service Coordinator

Location: Binley Woods

Permanent

Binley based office

Full time - 40 hours pw
Weekly rotational shifts - 7am-4pm / 8am-5pm / 8.30am-5.30pm

£27,500

Our client, a large, established company based in Binley are looking for Customer Service Agents to join their team.

The key responsibilities:

* Ensuring all internal and external enquiries are answered, recorded and responded to in a timely manner, resolving any issues

* Liaising across internal departments to ensure orders are processed and deliveries are made

* Dealing with purchase orders and ensuring they are in line with standard procedures

* Using an internal system alongside SAP to respond to queries and process all orders

Minimum requirements:

* Experience in a customer service environment - It is imperative that you are comfortable over the phone

* Good with IT - quick to pick up new systems

* A confident multitasker

* Accurate Data Entry skills

* Previous experience in a fast paced environment

The ideal candidate:

* Extremely reliable

* Great attention to detail

* A great problem solver - able to deal with issues in a calm and measured manner

* Experience in the construction industry would be advantageous

Interested?

Please apply below.

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