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Bilingual

Empathetic Credit Specialist – Energy Customer Care

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Octopus Energy
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 26000 GBP Yearly GBP 26000.00 YEAR
Job Description & How to Apply Below
An innovative energy company in Coventry is looking for passionate Credit Specialists to support customers facing financial difficulties. This role emphasizes exceptional customer care, where you will handle communications, identify vulnerabilities, and help establish repayment plans with empathy and attention to detail. Ideal candidates are self-starters who thrive in fast-paced settings and are motivated to make a positive impact. Competitive salary of £26,000 per year with growth potential after probation, alongside a unique company culture that values team contribution.
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