Senior Sales Advisor

We are supporting a well-established and growing organisation within the flooring sector to recruit a Senior Sales Advisor to join their commercial team. This role is full time, 37.5 hours per week.

This is a senior, hands‑on position where you will lead by example, assist with meetings, generate reports, support with complex and high‑value enquiries and play a key role in driving both sales performance and customer excellence across the team. There will be an opportunity to increase your earnings through perfomance based commission.

• Act as the escalation point for complex or high‑value customer enquiries
• Support the Manager in coaching, mentoring and developing the team
• Lead by example to consistently achieve and exceed sales targets and KPIs
• Manage complex sales from enquiry through to completion
• Provide expert product knowledge and guidance to customers
• Drive a right‑first‑time, customer‑first approach to service delivery
• Identify opportunities to improve performance, processes and customer experience
• Work collaboratively with internal teams to ensure a seamless customer journey
• Maintain accurate records and reporting through internal systems

• Experience with in sales, customer service or a consultative commercial/retail environment
• Confident communicator with the ability to influence, coach and support others
• Comfortable handling escalations and challenging customer scenarios
• Commercially aware with a focus on targets, profitability and service standards
• Highly organised, proactive and solutions‑focused
• Professional, adaptable and able to thrive in a fast‑paced environment

If you are looking for a role where you can combine customer expertise with leadership responsibility and make a real impact on team performance, we would welcome your application.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

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