Senior Branch Manager Designate

Overview

Job
:
Senior Branch Manager Designate

Salary
: £27,350 (OTE £34,470)

Bonus
:
Fantastic Annual bonus based on company performance

Hours
: 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month.

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don’t worry if you don’t know anything about cars—we will teach you everything you need to know and so much more.

• As a Senior Branch Manager Designate with WBAC you will model high performance buying cars while supporting the regional manager in driving performance.
• You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Lead the customer through the purchase journey, completing appraisals on cars, handling and processing important documents and processing customer payments.
• Always deliver exceptional customer service.
• Assist the Regional Manager to ensure the smooth running of the region and compliance per company procedures.
• Perform Branch Standard checks when visiting locations.
• Identify the further support and coaching needs of colleagues and provide constructive feedback and development points as required.
• Report any potential threat to the business to your Divisional Manager.
• Ensure all diaries/rotas are set up as per company instructions.
• Ensure all purchases are completed as per company standards.
• Provide temporary cover within other regions in the Division when required.
• Complete all necessary tasks as set out by HR.
• Assist in the completion of purchases when required.

• A current full UK manual driving license
• Experience of working in a target driven environment
• Customer-focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workload
• Be able to build lasting relationships with clients/customers
• Excellent administration and IT skills

• Discounted Gym Membership
• Team social events budget available to all
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue Extra Holidays for Length of Service
• Healthcare Cash Plan
• Cycle to Work scheme
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.

Not Specified