Head of Customer Service & Strategy
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-01-14
Listing for:
Thinventory
Full Time
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
A global provider of field service technology is looking for an experienced Customer Services Director in Coventry to lead the customer support operations. The ideal candidate will be responsible for setting the customer services strategy, improving processes, and ensuring high satisfaction levels. This role necessitates over 10 years in customer service, with 5+ in leadership positions. Strong analytical skills and familiarity with emerging technologies are essential for success in this pivotal role.
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