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Customer Care Team Lead: Service Excellence
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2025-12-30
Listing for:
Orbit Group
Full Time
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading customer service provider in Coventry is seeking a dedicated team leader to inspire and guide Customer Care Advisors. The role involves fostering team engagement and operational delivery while ensuring exceptional customer experiences. Ideal candidates will have experience in customer service leadership, strong coaching skills, and the ability to manage performance and expectations effectively. Training and growth opportunities are provided, making this an excellent career progression opportunity.
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