Strategic Account Manager Research Coordinator

We’re recruiting three Strategic Account Management (SAM) Research Coordinators to support the delivery of high quality intelligence, research and coordination across the region’s most strategically important organisations. This is an exciting opportunity for someone inquisitive, highly organised, and motivated by uncovering insight, improving data quality, and contributing to strategic decision‑making across the region.

The West Midlands Growth Company (WMGC) is the region’s economic development delivery organisation.

From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities.

We are building a sharper, business‑focused organisation that attracts investment, supports high‑growth companies and drives measurable economic impact.

If you want your work to shape how growth is delivered across one of the UK’s most important regions, this is your opportunity.

As a SAM Research Coordinator, you will play a vital role in supporting Strategic Account Managers and senior leaders by producing high quality research, intelligence and data to guide engagement with the region’s most strategically important organisations. You’ll help ensure that decision making is informed, engagement is coordinated, and intelligence is accurate and accessible.

• Conduct structured research into strategic businesses using multiple sources and AI tools.
• Maintain intelligence profiles, organisational priorities and key contacts.
• Track and log engagement activity across internal and external partners.
• Prepare clear, concise briefing notes to support SAM Leads.
• Support the development, coordination and tracking of account plans.
• Identify data gaps and inconsistencies, resolving them proactively.
• Work collaboratively with internal teams to gather relevant insights.
• Support continuous improvement of research, tracking and CRM processes.

You are naturally curious, analytical and proactive. You enjoy digging into information, discovering insights and turning research into useful intelligence.

• Background in research, business intelligence or analysis.
• Confident using digital tools and AI‑enabled research platforms.
• High attention to detail, accuracy and organisation.
• Ability to manage multiple tasks and deadlines.
• Journalism or research‑related qualification.
• Experience using CRM or data tracking systems.

• 26 days holiday
• Company pension scheme including life assurance
• Hybrid working (2 days per week in the Birmingham office)
• Cycle to work scheme

• Wellness suite with gym and yoga
• Dry cleaning service
• Local discounts on hotels, restaurants and parking

WMGC is committed to building a diverse, inclusive workforce that reflects the communities we serve. Applicants from all backgrounds are welcomed, and we promote an environment where everyone can thrive and reach their full potential.