Workflow Analyst | Calabrio & WFM
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-01-10
Listing for:
Caresoft Global Limited
Contract
position Listed on 2026-01-10
Job specializations:
-
Business
Job Description & How to Apply Below
A leading recruitment consultancy seeks a Workflow & Real-Time Analyst to monitor live service performance and manage resources for the Customer Relationship Centre. This role focuses on ensuring efficient staffing, real-time reporting, and optimal service levels. Candidates should be data-driven, possess excellent Excel skills, and ideally have experience with Calabrio. This position operates under a 12-month contract and is subject to the Inside IR35 tax regulations.
Apply now to enhance customer experience in a dynamic environment.
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