Diagnostic Technician

Job description

Manheim Vehicle Solutions, part of the Cox Automotive Group is a growing and evolving business delivering vehicle fleet and handover services for some of the biggest names in the industry.

Our mechanical workshops are at the heart of what we do – from routine servicing to diagnosing and fixing complex mechanical and electrical faults, no two days are the same.

Our team members are responsible for ensuring all customer defined requirements are delivered, ensuring operational and customer service excellence is achieved.

As a Cox Automotive team member, you will have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there’s even more to enjoy:

• Option to buy additional holiday days
• Your birthday off every year – paid
• One annual Well-Being Day for you to relax and recharge
• One paid Charity Day to give back and support a cause that matters to you
• Opportunities for career progression across the Cox Automotive network
• Competitive pension scheme

As a manufacturer-trained Diagnostic Technician you will take on a wide variety of diagnostic, repair and maintenance work – from complex electrical issues to EV‑specific systems – all carried out to exact manufacturer standards. You’ll follow the correct processes for warranty and service work, manage your own workload efficiently and stay up to date through a manufacturer‑supported training programme.

You’ll also play a key part in supporting your colleagues – sharing your knowledge, helping with diagnosis and promoting best practices across the workshop.

• Carrying out mechanical, electrical and EV diagnostics and repairs to manufacturer specifications.
• Following approved processes for servicing, maintenance and warranty work.
• Using diagnostic tools and data to identify and resolve complex faults efficiently.
• Delivering high‑quality work on time while managing your own efficiency and workload.
• Continuously developing your skills and technical knowledge through manufacturer training.
• Collaborating with your team to meet departmental targets and maintain high standards.
• Completing accurate and concise job write‑ups and ensuring all documentation meets requirements.
• Adapting quickly to new systems, technologies, and vehicle updates in an ever‑changing market.
• Managing time effectively, staying organised, and maintaining focus under pressure.

• Minimum of 5 years manufacturer experience with formal, recognised qualifications.
• EV Level 2 or Level 3 certification and approval to diagnose and repair EV systems.
• Full UK driving licence (held for at least 12 months).
• Excellent communication and problem‑solving skills.
• Confidence in reading and interpreting data to diagnose complex faults.
• Adaptable and proactive, with a passion for continuous learning.
• A team player who thrives in a busy, high‑performing environment.
• Strong organisational skills and attention to detail, with the ability to work to tight deadlines.

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.

Apply now and drive your career forward with one of the automotive industry’s most trusted names.

We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.