Enrolment and Audit Administrator

We are excited to offer an opportunity for an Enrolment and Audit Administrator on a temporary contract to join Coventry University Group, a global education group with a mission of Creating Better Futures.

The Role:

* To undertake documentation decisions at undergraduate/postgraduate taught level on behalf of the Coventry University Group, after having confirmed the sponsor criteria against which applications are to be considered.

* Ensure that audit ready documents are processed within the agreed timescales, policies and practices, taking responsibility for key activities using the University Group's online admissions systems, CAS creation software, and Filestream document storage system.

* Responsibility for supporting students prior to and during enrolment, ensuring compliance with a range of admissions and UKVI requirement checks.

* Oversee the administration of enrolment at all sites, including CU Group either in person or remotely.

* Co-ordinate the handling of enquiries from prospective student at enrolments, both in person and by email/ chat, working to the key performance indicators and quality standards developed.

* Contribute to the maintenance, development and communication of sources of enrolment related admissions and compliance information, advice and guidance for all applicants and stakeholders.

* Act as a first point of contact for complaints, problems and disputes with regards to enrolment and ensure complaints are passed to the relevant manager for action where appropriate.

* At all times, be aware of and adhere to Data Protection, the Equalities Act and other relevant legislation and guidance as advised.

The Candidate:

* Administration experience

* Excellent attention to detail with understanding of data protection

* Strong IT Skills

* Effective communication and written skills

* Team player

Job Details:

* Location:

Coventry, fully onsite

* Monday - Friday 8.30am - 5pm

* Paying £13.23 p/h

At thefutureworks, we are deeply committed to providing outstanding service while championing equality, diversity, and inclusion in every step of our recruitment process.
Each application is reviewed with care and attention to your unique experience, skills, and achievements.

If your application is shortlisted, a friendly member of our team will be in touch within 48 hours.

Previously registered with us? We'd love to hear from you, please feel free to get in touch directly about this opportunity