Quality, Governance and Office Manager, Pre-Analytics

Quality, Governance and Office Manager, Pre-Analytics

The closing date is 30 January 2026

Coventry and Warwickshire Pathology Services (CWPS) provide Pre-Analytical services across multiple sites;
University Hospital Coventry NHS Trust, Rugby St Cross, South Warwickshire NHS Foundation Trust and George Eliot Hospital as well as other community locations. The Pre-Analytic team cover both Phlebotomy and Specimen Reception across Coventry and Warwickshire.

This is a great opportunity for a motivated, organised and detail‑orientated candidate to join our Pre‑Analytic team as a Quality, Governance and Office Manager. We are looking for someone who is able to collate information, track actions, adhere to regulatory standards including UKAS and be able to communicate sensitively and confidentially with staff, service users, and third parties.

You will provide a high level administrative, quality, governance and secretarial function to the Pre‑Analytics management and Haematology Quality team. The Post holder is responsible for the production and maintenance of all network support documentation, the preparation and monitoring of work plans and support materials.

The Post holder will be responsible for the management of the phlebotomy administrative and clerical service for the Pre‑Analytics including taking operational management responsibility for the Phlebotomy Admin Specialist.

In addition, the post holder will be responsible for the administration of Q‑Pulse and Datix systems and act as a source of advice and guidance regarding the administrative specialty.

You will work closely with the Pre‑Analytic Management team, Haematology Quality Section Manager and the Pre‑Analytic team, with further support and direction from the Senior Pathology management team.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire ()

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Administration and office management

• To prepare and submit draft agendas, action logs and minutes as well as other papers, for meetings arranged by the Pre‑Analytic management team.
• To establish and operate effective systems for handling incoming and outgoing telephone calls and mail for the Pre‑Analytic Team with the responsibility to ensure that general and specific enquiries are appropriately managed and responded to on the behalf of the Pre‑Analytic team
• Communicate with staff and/or…