Radiology Secretary

The main duties of the Support Secretary include acting as the department's first point of contact, managing enquiries and correspondence efficiently, and maintaining organised, accurate documentation. The role supports the patient pathway by coordinating appointments, managing waiting lists and ensuring timely progression of care. You will provide a range of administrative support, including preparing correspondence, minute taking, filing, processing post and maintaining office systems.

The position also involves producing documentation from dictation or manuscript, contributing to service improvement through data collection and use of Trust IT systems, liaising with patients, clinicians, GPs and other departments, and providing support and cross cover to team members. Additionally, you will help coordinate the Imaging Team's diaries and ensure urgent or abnormal results are brought to the appropriate staff promptly.

Interviews will take place on 26 January 2026.

• Act as the department's first point of contact.
• Manage enquiries and correspondence efficiently.
• Maintain organised, accurate documentation.
• Coordinate appointments, manage waiting lists, and ensure timely progression of care.
• Provide administrative support: preparing correspondence, minute taking, filing, processing post, and maintaining office systems.
• Produce documentation from dictation or manuscripts.
• Contribute to service improvement through data collection and use of Trust IT systems.
• Liaise with patients, clinicians, GPs, and other departments.
• Provide support and cross cover to team members.
• Coordinate the Imaging Team's diaries and ensure urgent or abnormal results are escalated promptly.

• Excellent organisational and communication skills.
• Ability to work well under pressure.
• Good understanding of the patient pathway.
• Experience working as part of a multidisciplinary team.
• Confidence liaising with patients, medical staff, GPs, and referring hospitals.
• Ability to organise workload effectively and contribute directly to the service.
• Initiative to work independently where needed.
• Maintain patient confidentiality at all times.

University Hospitals Coventry & Warwickshire NHS Trust is rated as good by the Care Quality Commission and is one of the largest teaching trusts in the UK. We are committed to building an inclusive workplace, promoting equality, respect, and dignity in line with our core values. The Trust offers access to modern facilities in Western Europe, high‑quality patient care, research and innovation opportunities, and a wide range of learning and development programs.

We are proud to be a Pathway to Excellence designated organisation.